start my new job in loss prevention at a dept. store on monday. finally. can't wait to make that 1st collar.
any other uc/pc security peoples on board? advice for a newb from the vets?
Say, did I tell you the one about the ...
[WHACK!] Owwww.
I suspect your post is suffering from the fallout from our last flamewar.
Training, for most security personnel, is hard to get. Your boss usually cheaps out, leaving you twisting in the wind if the spit hits the fan.
There are really three areas of concern, the tactical, technical, and legal.
I'd start backwards, with the legal. Have a solid, serious discussion with your employer. Learn what you are allowed to do and what you are not. If your employer isn't willing or able to provide you with a comfort level of knowing what the law is, including providing you with the text of the statute, then a visit to your own lawyer may be in order. Beware that just reading the statute is not enough. Do you know what other statutes you have not read? What the case law is on the subject? Your l;awyer should be able to give you a solid briefing. It may be a couple hundred bucks you can't afford to spend, but that are well spent.
Lawyers cost even more after you need them. [Wry Grin]
I'd want to know what equipment your employer provides, what you are allowed to use, and what you may want to tuck into your pocket, just in case everything goes into the pot.
I'd want to know exactly what the store's policies are WRT apprehending suspects and what you are legally allowed to do. On another board there is a lively discussion going on, about the legality of store exit bag checks. Many of us believe they are voluntary, and the customer has no requirement to submit to search, and that refusing does not rise to the level of articulable suspicion. On yet another board, we are arguing about the legality of requiring an individual to produce identification, and throwing SCOTUS rulings about.
(No, I don't spend all my time talking about this stuff. It all just hit the fan at once.)
What procedures do you propose to use in physically restraining someone, particularly someone who is unwilling to be restrained. I had a moron of a guard come up behind me and try to apply a surprise choke hold. That was an assault with deadly force. It could have cost him his life. It did cost them a smashed glass case and a bent guard. I'd prefer to have backup when trying something like that, and to be exquisitely polite.
Good luck, and stay safe.