Has anyone heard from Gotcha and when they will potentially release their new handcuffs. I have emailed them repeatedly without response and when I call their 800 number all I get is a busy signal. They have my money and I am less than pleased. Any additional contact information you may have for them would be appreciated.
I don't think religious beliefs have anything to do with it, to me it just comes down to several things.
#1. Communicate with people better. Especially if you've already taken their money.
#2. Deliver a product. If you take the money then make sure you can produce the product and deliver it.
#3. Just keep fair business practices and be honest with people. Keeping them in the dark accomplishes nothing.
Everyone I've had communcation with at FBIC has been really nice and I want to see them pull it together and make it happen.
I will say this, Bill and the crew have spent money devoloping and testing the product and going to shows. That tells me they didn't intend to have problems and have all these delays happen. They even went so far as strength testing their cuffs against a popular steel model and I'm sure all that wasn't cheap.
My biggest thing is I wish they'd update people or their facebook page or something.
Tim