djhalfdead
#1As most of you probably know, this last Monday, our friend Matthew Forte's collection went up for sale through an auction house in Rhode Island. The auctioneers were Bruneau Antiques. I was an online bidder for this sale and did quite well...or so I thought. When the auction finished, i had purchased 13 lots. I got my invoice and paid my bill through Paypal. The shipping was included, so I thought everything was fine. This morning, I got a refund for $250, with no phone call and no explanation from the auctioneer. So, I contacted to auctioneer to see if I was overcharged or what had happened to make me eligible for this refund.
I talked with a lady at the auctioneer's office who informed me, that I did not win two of the lots that I was high bidder on, when the lots were marked as "sold!" She tells me there was a "clerking error" which blocked a competing bid which came in after mine. So, since that person bid higher than me, they win. My issue with this is that I was told that I won the items and was charged, and paid for said items. The auction house took away two lots that I had won! How is that fair that a "competing bid" came in after mine, I was never informed of it, so I couldnt make a higher bid to regain the item? The Competing bidder wins by default! Because an employee at this auction house hit the "sold" button, instead of the "competing bid" button, i got screwed! I asked the lady if the two lots could be moved to a future auction, since the auction did not end being fair to all bidders. She said it was "not possible." She said that the competing bidder, had no higher competing bids, so they win. This whole deal was crap! Now, I am out two lots I purchased and no way to regain them. Has anyone here ever had anything even remotely close to this happen in any auctions? I have never had this come up, in my 35 years of attending live auctions or online auctions. What a joke!
-Richard Knip-
I talked with a lady at the auctioneer's office who informed me, that I did not win two of the lots that I was high bidder on, when the lots were marked as "sold!" She tells me there was a "clerking error" which blocked a competing bid which came in after mine. So, since that person bid higher than me, they win. My issue with this is that I was told that I won the items and was charged, and paid for said items. The auction house took away two lots that I had won! How is that fair that a "competing bid" came in after mine, I was never informed of it, so I couldnt make a higher bid to regain the item? The Competing bidder wins by default! Because an employee at this auction house hit the "sold" button, instead of the "competing bid" button, i got screwed! I asked the lady if the two lots could be moved to a future auction, since the auction did not end being fair to all bidders. She said it was "not possible." She said that the competing bidder, had no higher competing bids, so they win. This whole deal was crap! Now, I am out two lots I purchased and no way to regain them. Has anyone here ever had anything even remotely close to this happen in any auctions? I have never had this come up, in my 35 years of attending live auctions or online auctions. What a joke!
-Richard Knip-
